Open the world
Guide your customers safely and confidently through the COVID-19 travel landscape by providing the information they need and documentation they require.
Customer Lifecycle
Create meaningful and personalized value at every stage of the customer lifecycle while growing ancillary revenue and reducing operational costs.
Our products
Whether offering eVisas during booking, informing customers of entry requirements or notifying travellers about travel restrictions, we have products for that.
eVisa and eHealth ancillaries
Offer eVisas and eTAs as an ancillary product during the booking flow and help customers complete preflight eHealth declarations at check-in.
Travel restrictions
Restore customer confidence to travel with real-time information on travel restrictions, COVID-19 testing requirements and quarantine measures.
eVisa and eTA status
Unlock online check-in opportunities due to eVisa and eTA restrictions and facilitate a contactless airport experience.
Travel agent platform
Coming Soon
Our solutions
You choose how to work with us.
Get up and running quickly with embeddable widgets, our intuitive API, or white-label WebApp.
Enhance your experience
Open a new ancillary revenue stream.
Reduce your costs and operational
risk while enhancing your customer experience.
Get a demoPartner with us
Shift the way you think about travel identification.
Explore the many ways we can partner together.
Ready? Let's Go.“Our customers were frustrated by hard to understand immigration and consulate websites. With Sherpa, we are now able to offer our customers a seamless and hassle free travel experience all on one platform: our website.”
Matthias Knobloch, Condor, International Marketing Manager B2C
Annabelle Porter,
Customer Service Officer
Customer Service Officer
“We've had excellent feedback from our travellers as we're able to provide a single touchpoint for all visa requirements across all destinations, and use Sherpa as a trusted partner to facilitate visa purchases. Sherpa has given our customers peace of mind, addressing anxiety often associated with travel, further reduced inbound calls to our support staff, and prevented customer service issues on the ground.”
Craig Nagy, G Adventures, Technology Director, Customer Systems
Annabelle Porter,
Customer Service Officer
Customer Service Officer
“Having undertaken a hackathon using Sherpa, we found their documentation to be very detailed and the implementation straightforward. We were able to put together an integration with Skyscanner in a couple of hours resulting in a functional mobile application using real visa data.”
Akos Toth-Mate, Skyscanner, Engineering Manager
Annabelle Porter,
Customer Service Officer
Customer Service Officer
Why partner with us?
With global borders getting tighter and restrictions on the rise, we help you turn a risk into an opportunity.
Read our story >Reduce costs
Inform travellers on visa, travel and health requirements. Avoid documentation fines and protect your brand’s reputation.
Manage risk
1 in 3 international travellers will need an eVisa by 2021. Simplify airport documentation check-in and reduce error rates.
Grow ancillary revenue
By 2021, more than 110 countries will require an eVisa for international travellers.