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Do you allow pets in the attractions on Clifton Hill?

Pets are not permitted, with the exception of service animals. Service animals are welcomed in most locations; however, our rides are not equipped or designed for the accessibility or safety of service animals.

Can we substitute or change any of the attractions offered in the Fun Pass?

The pass contents cannot be substituted or changed.

What if I don't want all of the attractions listed in the Fun Pass? Is there a different rate?

The pass contents cannot be adjusted or changed from the package offer. You can purchase individual attractions at the retail rate.

How do we purchase the Fun Pass?

The Fun Pass can be purchased at anyone of the attractions listed in the pass! Or online: click here

Where are the Fun Pass attractions located?

All of the attractions are located on Clifton Hill in Niagara Falls, Canada. Click on our property map section to view.

If we don't visit all of the attractions in one day is the Fun Pass still valid?

Yes, you can use the pass for up to one year after purchase. Also, the pass entitles a single use per attraction.

How long is my pass good for?

Your pass is good for one year from the date of purchase. (Each attraction can be visited only once)

Do I have to use my passes in a certain order?

No. You can visit the attractions in any order that you would like.

Where do I get my tokens?

Tokens are not available with our 3 attraction Fun Pass.

What do I do if I lose my pass?

Bring your receipt to any of the attractions listed on the pass and we can recover your pass for you.

Can I purchase my fun passes online?

Yes. Click on the following link to start your purchase: Buy Tickets Online

Where can I redeem my online order?

For E-Tickets you can redeem at the following location: Niagara SkyWheel Booth 1 (i.e.. right side). Bring your printed confirmation with bar code to any of the attractions listed on the FUN PASS and we will provide you with all the passes in your order. It is recommended you come to the first SkyWheel booth on the right for quicker service.

Can I use my smartphone to redeem my voucher or do I have to print it?

Yes, you can use your smartphone at the following location: Niagara SkyWheel Booth 1 (i.e.. right side). Please ensure that your phone screen is clear and legible.

How can I purchase tickets or passes as a gift?

You can buy as a gift, although the cardholder must be present to redeem in person at the SkyWheel.

Do you offer any discounted group rates?

Group Rates are available for groups of 15 or more. For information and rates call our Group Sales office at 1-800-801-8557 or visit the Group Sales Section.