J
Jeff train #SE22 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Apr 24, 2021
Everything went as planned. Excellent trip!
DA
Deirdre Aflight Economy, Vietnam Airlines (เวียดนาม แิอร์ไลน์), Feb 12, 2021
No reply from 12go when I asked about flight change
RB
Raymond Btrain #SE4 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Oct 2, 2020
I moved from Ho Chi Ming City to Da Nang and I had a lot of baggage And luckily there was space for all 6 bags. The staff was very helpful and frienly
EM
Erik Mflight Economy, Vietnam Airlines (เวียดนาม แิอร์ไลน์), Mar 16, 2020
On time, app Very East to use
DC
Dennis Cflight Economy, VietJet Air, Mar 15, 2020
was great
JM
John Mflight Economy, Vietnam Airlines (เวียดนาม แิอร์ไลน์), Mar 9, 2020
No problems at airport,
JF
Jacqueline Fflight Economy, Vietnam Airlines (เวียดนาม แิอร์ไลน์), Mar 6, 2020
Couldn't fault it, excellent service.
HS
Heidi Strain #SE2 Cabin 2x, Vietnam Railways (Đường sắt Việt Nam), Mar 5, 2020
2 person sleeper was quite comfortable and spacious
MJ
Martin Jflight Economy, VietJet Air, Feb 17, 2020
A little late but everything was very smooth and staff were very good.
JK
Jonatan Kflight Economy, Vietnam Airlines (เวียดนาม แิอร์ไลน์), Feb 15, 2020
Security check is slow. Delayed flight by 15 min. Rest is all well
RO
Ronan Oflight Economy, Vietnam Airlines (เวียดนาม แิอร์ไลน์), Feb 4, 2020
Very quick smooth flights, the flight was delayed but that was not the fault of the airlines.
Plane was newer and clean, staff friendly.
I really like Vietnam Airlines.
Won't fly anyone else ????????????
FL
Fernand Ltrain #SE10 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Jan 28, 2020
...4 berth soft sleeper !
,Unfortunately,I ended up on the upper berth.
Getting up and down from the bed is not easy for a 73 year old like me.!
That said,the trip was good!Make sure ,you book a lower berth...
CR
Cameron Rtrain #SE4 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Jan 5, 2020
Very helpful staff and other passengers were very easy to share a cabin with. One of the vendors at the first morning stop - would have been about 7am(?) grabbed about 1m Dong out of my wallet as I was trying to buy a coffee. I was just waking up, had my wallet out and she gestured like she was going to show me the right amount, wouldn’t actually say the number. When I said hey, that was two 500k notes she gave me back 2 20k notes. Tried to protest but she walked off the train and around the corner, I saw her hop on a scooter and drive off. I didn’t say anything to the staff on the train. It’s not viet rails fault, but maybe something to be aware off. I had a great trip! Thank you :)
SL
Signe Ltrain #SE2 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Jan 4, 2020
Very Nice Cabin. We went on second class from Ho Chi Minh to Da nang. The train was on time, and very friendly staff who helped us by telling us when we were at our right destination so we could get off the train.
We were in a cabin with four beds. We had the two upper ones. We are both 180-190 cm tall, and there was room enough for us to stay comfortable. We brought our luggage inside so we could keep an eye on it at all times. There was pillow and blanket in the cabin.
We shared the cabin with a two others. Also a woman with a small child - it was hard to sleep for the child crying and playing with toys. There should be a cabin for people with children. The man we shared the cabin with moves to another cabin because of the noise.
Be aware that there is not good possibilities to get something to eat on the train, and that it can be a long ride without food. (Or the quality you can buy at the train)
All in all a great trip
DP
Divya Ptrain #SE4 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Dec 28, 2019
Definitely not a posh train, feels like in a ship. Toilet very dirty. Berth basic, cleanliness 5/10. Crocroach crawled in bed. Not a bad experience
VM
Viktoria Mtrain #SE8 2nd Class AC seats only, Vietnam Railways (Đường sắt Việt Nam), Dec 26, 2019
The train was punctual and took 17 hours. There were lots of food opportunities. Why I only gave 3*? Because the train was very old and dirty.
I also travelled by train on other routs and they were modern and comfortable.
ED
Emily Dtrain #SE4 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Dec 23, 2019
There were cucaraches in the Train
HS
Huseyin Sflight Economy, VietJet Air, Dec 19, 2019
İt WAS great thanks
MC
Malcolm Cflight Economy, VietJet Air, Dec 18, 2019
Great value
CM
Colin Mtrain #SE10 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Dec 17, 2019
Train left on time and arrived early at destination.
1st class sleeper berth was okay. Reasonably clean, but the shared toilet wasn't great.
HS
Hana Strain #SE2 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Dec 12, 2019
The train was fine, compartment clean and sleeping quite comfortable, the only issue was missing toilet paper (but wa have been told and had our own toilet paper with us)
MV
Michael Vtrain #SE4 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Dec 12, 2019
There was a departure time difference in what the train ticket showed in Vietnamese and what the ticket provided by 12go Asia in English. Because of that almost missed my train.
PB
Peter Btrain #SE10 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Dec 6, 2019
Does the job. Nice staff and some good food on the train.
EA
Edith Atrain #SE4 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Dec 5, 2019
We bought our tickets 2 weeks before the trip through the 12goasia website. We traveled in 1st class (4 soft beds/cabin) and 12goasia choose our seats, big mistake. We got 2 top bunke which ment we could not sit properly for 17 hours.. We were 6 people in our cabin (2 kids), there was no room and a lot of noice. It was dirty and full of bugs, the bed clothes were not washed after use, only re-folded. They didn't clean the cabins or toilets. Not worth the price and a bad experience all together.
RF
Richard Ftrain #SE8 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Nov 30, 2019
A found the compartment to be most comfortable and the railway staff to be most attentive. If you want to see the Vietnam countryside, I would certainly recommend taking the train.
RA
Rhys Atrain #SE4 2nd Class Sleeper AC, Vietnam Railways (Đường sắt Việt Nam), Nov 29, 2019
Bugs in the bed.
Dirty Bed sheets getting re-used by other people
KL
Katherine Lflight Economy, VietJet Air, Nov 28, 2019
Smooth processing when I’ve travelled.
PN
Preeti Nflight Economy, VietJet Air, Nov 26, 2019
Delayed flight (almost 2 hrs), no compensation of any kind, two stàrs because we were informed a couple of days in advance so we could utilize our time better
MS
Ma. Strain #SE22 2nd Class Sleeper AC, Vietnam Railways (Đường sắt Việt Nam), Nov 22, 2019
There were cockroaches creeping and the people were smoke inside the carriage though there is a NO SMOKING sign. No enough headroom. The sheets are unsanitary as it gets retain for the next user.
MB
Marnie Bflight Economy, VietJet Air, Nov 20, 2019
Delayed
GH
Gerardo Htrain #SE2 2nd Class Sleeper AC, Vietnam Railways (Đường sắt Việt Nam), Nov 7, 2019
I think is almost fair for the price. If you are unlucky and get the top bed, you'll have no room to move. Aside from that (I got the bottom one) beds are hard but not terrible and the sheets are clean.
The toilet though is... Just not. I mean, people don't even flush after taking a dump. It gets worst the longer the trip (started at 10 pm, by 10 am it was pretty irreversible).
You don't have any meals included with the cheapest ticket, so either get something before or buy from them (it's around 35k the lunch, size ok but maybe not entirely enough for someone my size, 1.94 haha)
IM
Ivo Mflight Economy, VietJet Air, Nov 5, 2019
The flight was initial bought to 21h10. The flight was delayed to 21h50. The gates opened at 22h00. We should arrive at 22h30 and only arrived at 23h40
AT
Andrea Ttrain #SE22 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Nov 3, 2019
Not as clean as video I’d seen - and not soft beds
JK
Jeanhee Ktrain #SE2 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Oct 28, 2019
After reading some of the reviews I was filled with trepidation about this 16-hr train ride. Overall, however, I was relieved. Better than expected, but honestly my expectations were very low. I reserved 4-person bunk for my family of four. If we were not in one cabin together I would not have chosen this route. The plane is only 1.5 hours for same destination, but my kids wanted to try overnight train. 1. We saw a roach on our wall within 10 minutes (it was the only roach we saw and we were able to kill it immediately); 2. the AC was freezing at night and no one could get warm despite sweatshirts with blankets layered over; 3. the toilets were horrid though we survived (we may have dehydrated ourselves to get through it though, and one of my kids suffered the next day as a result); 4. cigarette smoke wafted through the vents frequently night and day; 5. there were other odors throughout the trip -- some of them quite unpleasant; 6. the usb plugs did not work for our Apple phones and iPads. But: the views were beautiful; we had windows on both sides though the coast was on the side where the window was across the narrow hall; we all slept better than we expected and were not interrupted by conductors or peddlers; the hot food was basic but surprisingly accommodated vegetarians (tofu in tomato sauce with boiled cabbage over rice). It is not first class by any western country's standards, but it was fine. We actually enjoyed the trip, despite the ills. 16 hours flew by!
JA
Jacqueline Atrain #SE4 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Oct 9, 2019
Clean train with good air con and a bottle of water provided. Perfectly pleasant journey, although sleep was interrupted by annouements and jolts and stops, but this is to be expected on an overnight train.
NL
Norman Ltrain #SE10 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Oct 8, 2019
Train is old and needs improvement, but the joirney is worth it meeting new friends and experiencing a part of Vietnam
MS
Mark Strain #SE2 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Oct 6, 2019
Pleasantly surprised.
WK
Warren Kflight Economy, Jetstar Pacific (แปซิฟิค แิอร์ไลน์), Oct 4, 2019
The process using the 12GO website made for some confusion at the airport, where I was asked for credit card details for a flight I thought I had already paid. I di not recognise the credit numbers they were presenting me with and as such, had to pay AGAIN for my tickets and hope for a refund. It was only later that I remembered a mention of a virtual credit card supplied by 12GO and realised that was it, but too late. 12GO was good for information, but I should have gone directly suppliers website for product. Hope I get my refund
JL
Jonna Lflight Economy, VietJet Air, Sep 30, 2019
The flight was delayed and people at the airport seemed not organised.
GH
Gina Hflight Economy, Vietnam Airlines (เวียดนาม แิอร์ไลน์), Sep 20, 2019
Initially I was a bit sceptical to book a flight with 12go.asia, as I’d never heard of this platform in Australia. Everything worked out perfectly & will use 12go.asia again.
DJ
Donald Jtrain #SE4 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Sep 17, 2019
Like most who leave comment agree about cleanliness and comfort. But we had a wonderful time enjoying a unique and charming experience. Nothing to fancy to distract from a great connection. It is possible to fit two on a bunk if you try hard enough:)
AK
Aamir Kflight Economy, VietJet Air, Sep 16, 2019
Slight delay but pretty good
LL
Lynn Ltrain #SE2 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Sep 1, 2019
Booking process through 12goAsia very easy and efficient. The SE2 train was fine and staff were good, trying to keep everything clean on the way. Toilets were mixed - but have experienced worse on UK trains! Good information about stops and only an hour late arriving in Da Nang, which wasn’t a problem for us fortunately. Bunks were adequate, air con worked well (maybe too well!) and power and bunk lights appreciated. Scenery great - well worth the journey over flying. Thanks.
RM
Raquel Mflight Economy, Vietnam Airlines (เวียดนาม แิอร์ไลน์), Aug 29, 2019
Very good trip. Nice staff they offer us water.
RL
Ram Ltrain #SE10 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Aug 29, 2019
Very slow and noisy train. Meyer guage. Thought it would be like Euro rail.
RB
Russell Btrain #SE22 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Aug 26, 2019
Really long overnight journey (over 20 hours). A little too long on the train for the family for that length of time. Recommend splitting journey up into more manageable chunks. Beds ok but not super comfortable and train is noisy and bumpy by western standards. Staff were delightful. An experience but don’t expect 1st class luxury!
SC
Stuart Ctrain #SE22 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Aug 25, 2019
Better than expected.cabin was fine and roomy. Food choices could have been better.
KJ
Kathryn Jtrain #SE4 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Aug 24, 2019
A very interesting experience and would definitely travel with Vietnamese Railways again. Couldn't find the dining car though!
EC
Ellaine Ctrain #SE22 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Aug 17, 2019
It was my first time to travel by train..and it was here in Vietnam..my experience went well..actually,even it was very noisy and very shaky because its train..but still i was able to sleep in a 4 sleeper cabin..
Its just the price for my fare was over rated..very expensive from HCM to Danang..
AB
Andrew Btrain #SE10 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Aug 16, 2019
Great experience but will be the first and last train trip in Vietnam due to the dirty train, very uncomfortable first class beds and the extremely dirty smelly toilets. Take a plane it’s about the same price as a first class cabin